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FAQ's  

How long have you been established?  We started out in 2004 as an independent jewellers, we have been based at our present location since 2009 and are here to stay.

What payment methods do you accept?  You can pay via the website with Paypal which is totally secure. You do not need a Paypal account to pay by this method. It is quick, easy and totally secure. Simply choose Paypal as your payment method during checkout and you will be taken to their site to make your payment.

 You may also pay by direct bank transfer from any UK bank account, you can choose this option at checkout, and will be given full details of how to make your payment at that point.

Alternatively if you do not wish to use Paypal you can pay over the telephone during normal opening hours with any major UK credit or debit card, by calling us directly. If you wish to pay this way you must open an account with us during checkout so that we have your correct delivery address.

Please remember we also offer interest free finance option on all orders totalling £500 or more - Click here for further details.

Please note that we only supply our products to customers based within the UK.

I'd like to visit in person, are you easy to find? Our shop is located in the city centre of Preston, Lancashire. We are on market street directly opposite the two covered outdoor markets. The nearest car park is the multi-story above the indoor market. There are several disabled parking bays directly opposite the shop and further up market street. Please be advised that these bays are usually taken up very early on Tuesdays and Thursdays due to the market. We are less than a five minute walk from Preston’s main bus station, and around a 10 minute walk across town from the train station.

Do you have good disabled facilities?  Not as good as we would like them to be! This is in part due to the shop front being the only original one left on the street and strict planning regulations. However, please be assured our doorway is wide enough to accommodate most wheelchairs and every assistance will be offered.

Do you only sell high end jewellery? We only sell quality jewellery, but our jewellery starts at around £20 for silver earrings up to around £20,000 for some of our headline pieces. We believe that everything we sell offers excellent value for money in its' class. We cater for all budgets.

What is the best way to care for my jewellery?  We get asked this question many times over, and different types of jewellery require different types of care, so we have prepared a short guide for you. To access it please click here.

What is my Birthstone?  We get asked this one quite a lot, and in truth there are several different answers depending on exactly which chart you wish to follow. Briefly, some people want to know which gemstone represents their month of birth, other want to know which birthstone connects with their sign of the Zodiac. There are many other charts and guides out there too. Again, we have prepared a more detailed guide for you, please click here to access it for more information.